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CUSTOMER CARE

If you may have any questions about any of the faja's, garments, or women's clothing that we sell on our site please don't hesitate to contact us! Also if you don't see your size for something that you like please reach out via email! Our number 1 concern is YOUR satisfaction!

Have any questions or concerns? 

We’re always ready to help!

 

 

 

 send us an email to:

 

geneva.hourglassbodi@gmail.com or floyd.hourglassbodi@gmail.com

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EXCHANGES

Exchanges are accepted after 3 days of signing for your package!

FAQ

Do you provide International delivery?

 

At the moment we do not

 

How do I exchange an item?

 

Exchanges are accepted ONLY after 3 days of signing for your package.

 

What is your Exchange policy?

We do accept exchanges 3 days after you sign for your package. If you get a size that doesn't fit then you can exchange it for another piece or get a store credit.

How do I track my order?

 

Tracking will be provided to you via email once your order has been placed and fulfilled

 

How can I contact your couriers?

 

Currently our courier is USPS and once provided tracking number you can go to www.usps.com and track your order.

 

What are your delivery options?

 

Priority shipping is 3-5 business days from the time your order has been fulfilled

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